Bookly Collaborative Services (Add-on)

When an appointment involves multiple services or staff members, handling each booking separately can make coordination harder for clients and teams. This add-on lets clients select the services they need and book them together as one appointment. It is designed for team-based service delivery, including salon appointments and services that involve multiple specialties at a medical practice.

The add-on coordinates staff schedules for collaborative appointments and updates availability to help prevent double bookings. Businesses can set up service combinations involving different staff members, with appointments arranged around overlapping or sequential services. Staff can also reschedule collaborative appointments from the backend, giving teams a way to manage changes to bookings that involve more than one person.

Features

• Multi-staff appointments: Let clients book an appointment that involves multiple staff members, so a team can deliver the required services within one booking.
• Combined service booking: Clients can select and book all required services in a single session instead of creating separate bookings for each service.
• Staff availability updates: Staff schedules update for collaborative appointments, helping prevent double bookings and keep availability accurate for each team member.
• Flexible service combinations: Set up service groupings that involve different staff members to match the offerings and workflows of your business.
• Coordinated appointment timing: Coordinate appointment length around services that happen sequentially or overlap, accounting for the time needed from multiple staff members.
• Backend rescheduling: Reschedule collaborative appointments from the backend when plans change, including bookings that involve multiple services and staff members.

Best for

• Salons with appointments involving multiple staff members
• Medical practices offering services from multiple specialties
• Spas and wellness centers with team-based services