Bookly Customer Groups

Businesses that serve different types of appointment clients can use groups to organize their customers and manage bookings according to each category. Create groups for VIPs, frequent visitors, or new clients, then set booking conditions or restrictions for each one. This gives you a way to tailor appointment policies to customer groups instead of applying the same conditions to everyone.

The plugin works within a Bookly appointment booking setup. Manage groups in its dashboard, adding, editing, or deleting them as your customer categories change. You can also provide discounts to selected groups. It suits service businesses that want to manage appointments around customer segments and apply different booking rules or offers to those segments.

Features

• Group customer segments: Organize appointment clients into categories such as VIPs, regular customers, or new clients to manage bookings by customer group.
• Set booking conditions: Configure unique booking conditions and restrictions for each group, including rules for availability, booking times, or cancellations.
• Offer group discounts: Provide special pricing or promotional discounts to selected customer groups, such as frequent visitors or VIP clients.
• Manage groups in Bookly: Work with customer groups within your Bookly appointment booking setup, using a dashboard to manage groups and their booking settings.
• Edit group categories: Add, edit, or delete customer groups as your categories change, giving you control over how appointment clients are organized.
• Apply group-specific rules: Use rules tailored to each customer group to manage appointment scheduling according to the conditions set for that segment.

Best for

• Appointment-based service businesses
• Businesses with VIP and regular clients
• Bookly users grouping appointment customers