SupportCandy - Email Marketing Tools

Support teams can collect email subscribers as people register or create support tickets, instead of handling each addition manually. The plugin adds subscription options to the registration page, the new ticket page, or both, so site owners can choose where customers can opt in.

The plugin connects SupportCandy with MailChimp, GetResponse, and Brevo (SendinBlue). Site owners can select an audience group for new subscribers and assign tags, helping organize contacts for targeted email campaigns. It suits businesses and agencies that use SupportCandy for customer support and want to connect that process with their email marketing.

Features

• Email platform connections: Connect the SupportCandy helpdesk with MailChimp, GetResponse, or Brevo (SendinBlue) to add subscribers to an email marketing platform.
• Registration opt-in: Add a subscription option to the registration page, giving users a chance to opt in as they create an account.
• Ticket form opt-in: Place a subscription option on the new ticket page so users can opt in while submitting a support request.
• Audience group selection: Choose an audience group within the connected email marketing platform to direct new subscribers to the appropriate list.
• Automatic subscriber tags: Assign tags to subscribers automatically, helping organize contacts for email campaigns based on their interests or behavior.

Best for

• Businesses using SupportCandy for customer support
• Support teams building an email audience
• Agencies managing SupportCandy sites