HelpGent Pro

HelpGent Pro gives people a way to send video, audio, or text messages without needing to communicate in real time. Screen recording lets them share what is happening on their screen, which can help when they need to explain an issue, demonstrate something, or provide detailed feedback.

The plugin also includes conversational, multi-step forms with 21 customizable elements. Use them to collect information through a guided interaction, support feedback and lead collection, or gather details from candidates. Form colors, fonts, and fields can be adjusted to suit the site's design.

Features

• Asynchronous messaging: Let visitors communicate through video, audio, or text messages, so they can send information without coordinating a real-time conversation.
• Screen recording: Allow users to record and share their screen for troubleshooting, demonstrations, or detailed feedback.
• Multi-step forms: Create conversational forms with 21 customizable elements to guide users through an information-gathering process.
• Custom form design: Adjust form colors, fonts, and fields to align the forms with the visual style of a WordPress site.
• Communication reporting: Review communication metrics and form performance with the plugin's analytics and reporting tools.
• Flexible use cases: Use messaging, screen recording, and forms for customer support, feedback collection, video interviews, or hiring processes.

Best for

• WordPress sites handling customer support
• Teams collecting user feedback
• Businesses managing candidate interviews