Chaty Pro

Chaty Pro brings multiple contact channels together in a website widget, giving visitors a choice of how to get in touch. You can add channels such as WhatsApp, Messenger, and email, then customize the widget’s design, size, colors, and position to fit your site. Channel icons and hover text can also be tailored, so each contact option is easy to identify.

The plugin lets you create separate widgets for different pages, devices, locations, and traffic sources. You can control visibility by page, day, and hour, and use visitor location or traffic source to tailor where a widget appears. Dynamic pop-ups can use visitor activity and WooCommerce data, while widget analytics track engagement and channel popularity.

Features

• Multiple chat channels: Add up to 25 chat apps, including WhatsApp and Messenger, so visitors can choose a channel for their inquiry.
• Multiple agents per channel: Assign several agents to one chat channel to handle different types of inquiries, such as pre-sales questions and support requests.
• Customizable chat widget: Adjust the widget’s background colors and size, choose from three designs, or upload an icon to match your site.
• Targeted widget display: Create different widgets for specific pages, devices, visitor locations, or traffic sources, and set the days and hours they appear.
• Dynamic chat pop-ups: Choose between two pop-up designs, customize their text and colors, and use visitor behavior and WooCommerce data for relevant invitations.
• Widget analytics: Track click activity on each chat channel through Google Analytics and review widget engagement and channel popularity.

Best for

• WordPress businesses handling sales and support inquiries
• Online shops offering visitors multiple contact channels
• Site owners tailoring contact widgets to different audiences