WooCommerce Twilio SMS Notifications

Customers often want timely updates about their orders. This plugin sends automated SMS messages when WooCommerce order statuses change, so stores can share updates by text. At checkout, customers can choose to opt in to SMS alerts, giving them a say in how they receive order information.

Store owners can customize message content with details such as the store name, order ID, order amount, and order status. Notifications can also cover custom order statuses. The plugin includes test messages, manual SMS sending from the order edit screen, and delivery details in Order Notes, making it useful for stores that want to manage customer texts alongside their WooCommerce orders.

Features

• Status change notifications: Send customers an SMS automatically when their WooCommerce order status changes, sharing updates directly on their mobile phones.
• Checkout opt-in: Add an SMS opt-in checkbox at checkout so customers can choose whether to receive text alerts about their orders.
• Custom status support: Send notifications for custom order statuses as well as standard statuses, so messages can reflect your store's order workflow.
• Personalized message content: Include dynamic details such as the store name, order ID, order amount, and status in SMS messages.
• Test and manual messages: Preview SMS content with a test message from the settings page, or send an update manually from an order's edit screen.
• Delivery details in Order Notes: Review SMS delivery reports and message statuses in Order Notes, including error details for troubleshooting.

Best for

• WooCommerce stores sending order updates by text
• Merchants with custom order-status workflows
• Store owners who want customers to opt in to SMS