Order Notifications on WhatsApp for WooCommerce

This plugin sends automated WhatsApp notifications to customers and store administrators as orders move through the store. Customer messages can cover confirmations, shipping updates, and delivery alerts, while administrators can receive alerts about new orders or status changes. It uses the WhatsApp Cloud APIs to deliver these messages.

Store owners can tailor message templates to their brand and include dynamic order details. The plugin also supports multiple WhatsApp numbers and messages in customers’ preferred languages. Delivery reports show message status, giving stores a way to check whether order notifications reached their recipients.

Features

• Customer order updates: Send customers WhatsApp notifications about order confirmations, shipping updates, and delivery alerts as their purchases progress.
• Administrator alerts: Automatically notify store administrators about new orders and order status changes through WhatsApp.
• WhatsApp Cloud APIs: Connect messaging to the WhatsApp Cloud APIs to send order notifications without relying on third-party messaging services.
• Custom message templates: Tailor notification templates to your brand and include dynamic details from each customer’s order.
• Multiple WhatsApp numbers: Use multiple WhatsApp numbers to manage notifications for different regions or departments.
• Delivery reports: Check message delivery status with reports that show whether important notifications reached their recipients.

Best for

• WooCommerce stores sending order updates
• Store owners who use WhatsApp messaging
• Stores managing regional or departmental numbers