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AutomatorWP - Fluent Support

by AutomatorWPv1.0.2Unlimited sites

AutomatorWP - Fluent Support by AutomatorWP is a WordPress plugin that connects AutomatorWP with Fluent Support.

Product facts

Version
1.0.2
Released
17 February 2025
Type
Plugin
Licence
GPL
Included in
Every plan, or $1.59 / year on its own

Overview

Support teams often handle repeat tasks alongside customer questions. This plugin connects Fluent Support to AutomatorWP so ticket events can start automated workflows. Triggers include ticket creation, status changes, agent assignments, and replies from clients or agents.

Build workflows by pairing triggers with actions that fit your support process. For example, actions can update a ticket's status, send notifications, or assign an agent. AutomatorWP – Fluent Support suits businesses and support teams that want to reduce manual work around ticket handling.

Features

  • Ticket activity triggers: Start workflows when a ticket is created, its status changes, an agent is assigned, or a client or agent replies.
  • Update ticket status: Set up an automated action to change a ticket's status as part of a workflow.
  • Send notifications: Use workflow actions to send notifications in response to support ticket activity.
  • Assign agents: Automate agent assignments through actions connected to your Fluent Support workflows.
  • Combine workflow steps: Pair multiple triggers and actions to create workflows for recurring support tasks.

Best for

  • Businesses using Fluent Support
  • Customer support teams handling tickets
  • Teams automating recurring ticket tasks

Changelog

Version 1.0.2

  • New New trigger: Client gets a reply from a ticket.
  • New New trigger: Agent gets a reply from a ticket.
  • Fixed Fixed Warnings.

Earlier versions

  • 1.0.1: 1 new, 1 fixed

FAQ

Is AutomatorWP - Fluent Support free?

The code of AutomatorWP - Fluent Support is licensed under the GPL, so anyone may use, change and share it. GPL 247 is a paid service: a plan or a purchase of AutomatorWP - Fluent Support gives you the download and its updates. The developer's own support, licence key and online services are not included.

Which version of AutomatorWP - Fluent Support is this?

Version 1.0.2, released 17 February 2025. New versions appear here when the developer publishes them.

How do I update AutomatorWP - Fluent Support?

Install GPL 247 Updater on your site and paste your key from My Account. It installs new versions of AutomatorWP - Fluent Support for you.