Payment Reminder for WooCommerce

Pending orders can require repeated follow-up from store staff. This plugin automates email reminders for customers who have not completed payment, so store owners can set a schedule instead of composing each message by hand. The reminders can be timed for specific days after an order is placed, and settings let you limit how many are sent.

Messages can be edited to include order-specific details, such as the customer’s name and order total. The plugin also supports follow-up emails inviting customers to review products, along with manual email sending for individual orders. It fits WooCommerce stores that want to manage payment reminders and related customer follow-ups from their order workflow.

Features

• Automated payment reminders: Send email reminders to customers with pending payments, reducing the need for staff to follow up on each order manually.
• Scheduled follow-ups: Choose the days after an order is placed when reminder emails should go out, so timing follows your store's preferred schedule.
• Reminder limits: Set a maximum number of automatic reminders to control how many payment follow-ups a customer receives.
• Editable email templates: Customize email headers, body content, and footers, and use order-specific placeholders such as customer name and order total.
• Product review requests: Send follow-up emails inviting customers to share feedback about products they purchased.
• Manual order emails: Send a reminder or follow-up email on demand for an individual order when a manual message is needed.

Best for

• WooCommerce stores with pending-payment orders
• Store owners managing order follow-ups
• Shops requesting product reviews by email