Easy Digital Downloads - Reviews

Stores using Easy Digital Downloads can use the plugin to collect customer feedback about digital products. Customers submit ratings and written comments through a review form, giving prospective buyers a way to read about other customers’ experiences. Store owners can moderate reviews before displaying them, helping manage the feedback that appears on product pages.

Review content can appear as review summaries, featured testimonials, and user ratings. The plugin also supports review request emails after purchase, multiple languages, and customization to match a site’s branding. Its responsive design is intended to keep review forms and displays usable on mobile devices, while compatibility with page builders and themes helps it fit into an existing WordPress store.

Features

• Ratings and comments: Customers can leave star ratings and written comments, giving store owners detailed feedback about their digital products.
• Review moderation: Moderation and approval workflows let store owners review customer feedback before it appears on product pages.
• Review displays: Show review summaries, featured testimonials, and user ratings to present customer feedback alongside products.
• Post-purchase emails: Send automated review request emails after purchase to invite customers to share their experience.
• Mobile-friendly design: The responsive design adapts review forms and displays for use on mobile devices.
• Brand customization: Customize review features to match your site’s branding without needing advanced coding knowledge.
• Review analytics: An analytics dashboard shows review trends and customer sentiment to help store owners understand audience feedback.

Best for

• Easy Digital Downloads store owners
• Digital product shops collecting customer feedback
• WordPress stores displaying product reviews