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Knowledge Base | Helpdesk | Wiki | FAQ WordPress

v4.3.2Unlimited sites

Knowledge Base | Helpdesk | Wiki | FAQ WordPress is a WordPress theme for organizing support content in one place.

Product facts

Version
4.3.2
Released
20 April 2025
Type
Theme
Licence
GPL
Included in
Every plan, or $3.99 on its own

Overview

A support site can be hard to navigate when articles, FAQs, and documentation are scattered across pages. This theme gives you a structure for presenting that information as a customer self-service portal, internal wiki, or product documentation site. Visitors can use live search to find relevant content, while breadcrumb navigation helps them understand where they are within the site.

Manage content with drag-and-drop reordering for articles and categories, and build pages with Visual Composer. The theme also includes an accordion-style FAQ feature for organizing answers across multiple pages. Its responsive design supports viewing on desktop and mobile devices, making it a fit for businesses that want their support resources available in a clear, organized format.

Features

  • Reorder articles and categories: Drag and drop articles and categories to arrange knowledge base content and guide visitors through its organization.
  • Build pages visually: Use Visual Composer's drag-and-drop page builder to create and customize pages without writing code.
  • Navigate with breadcrumbs: Breadcrumb navigation shows visitors their location within the knowledge base hierarchy as they browse.
  • Accordion FAQ sections: Create FAQ sections with an accordion-style feature, with support for organizing FAQs across multiple pages.
  • Search content live: Live search helps visitors find answers as they search, and its placeholder text can be customized.
  • Responsive layouts: The responsive design adapts knowledge base pages for viewing on desktops, tablets, and smartphones.
  • Bootstrap framework compatibility: The theme is compatible with the Bootstrap framework, alongside its stated compatibility with Visual Composer.

Best for

  • Customer support centers
  • Product documentation sites
  • Internal company wikis

Changelog

Version 4.3.2 — 8 May 2018

  • Fixed Fixed twitter widget bug.
  • Fixed Fixed metabox bug.
  • Improved Visual Composer updated.

FAQ

Is Knowledge Base | Helpdesk | Wiki | FAQ WordPress free?

The code of Knowledge Base | Helpdesk | Wiki | FAQ WordPress is licensed under the GPL, so anyone may use, change and share it. GPL 247 is a paid service: a plan or a purchase of Knowledge Base | Helpdesk | Wiki | FAQ WordPress gives you the download and its updates. The developer's own support, licence key and online services are not included.

Which version of Knowledge Base | Helpdesk | Wiki | FAQ WordPress is this?

Version 4.3.2, released 20 April 2025. New versions appear here when the developer publishes them.

How do I update Knowledge Base | Helpdesk | Wiki | FAQ WordPress?

Install GPL 247 Updater on your site and paste your key from My Account. It installs new versions of Knowledge Base | Helpdesk | Wiki | FAQ WordPress for you.