YITH Advanced Refund System Premium

Refund requests can involve an entire order or selected products, with options for partial refunds based on product quantities and amounts. Store owners can set a time limit for requests and minimum refund amounts, then choose automatic or manual approval to match their refund policies.

Customers can provide a reason and attach files to a request, while admins manage requests from a dedicated section and review message history. The plugin can send email notifications about request decisions and offer coupons as an alternative to refunds. Product-level rules and custom product page messages help clarify which items can be refunded.

Features

• Order and product requests: Let customers request a refund for an entire order or for individual products, giving them options for different purchase issues.
• Approval controls: Choose automatic or manual approval for refund requests to set how much review each request receives.
• Partial refund amounts: Set refund quantities and amounts for each product to handle partial refunds within an order.
• Refund time limits: Set a time window for customers to submit refund requests, in line with your store's refund policy.
• Coupon alternatives: Offer coupons instead of refunds, with optional expiration dates for the coupon alternative.
• Request messages and files: Allow customers to explain their refund reason through messages and file attachments, with a history of messages for each request.
• Product-specific rules: Set refund rules for individual products or product variations, and display custom messages on product pages for non-refundable items.

Best for

• WooCommerce stores handling customer refund requests
• Stores with product-specific refund policies
• Store admins reviewing partial refund requests