Shop as a Customer for WooCommerce

Store teams sometimes need to see the storefront as a customer or enter an order for someone who contacted them by phone, email, or in person. This plugin lets an administrator switch to a customer view and create orders for registered customers or guests. It can also be used to test store features and investigate issues from the shopper's perspective.

Administrators can search for customers using details such as name, email, company, address, or phone number, then review customer profiles and order histories. The plugin also supports invoice emails from the thank-you page, offline payment options, and role-based access for team members who need to place orders. It fits WooCommerce stores that handle online shopping alongside customer requests managed by staff.

Features

• Create customer orders: Place orders on behalf of registered customers or new customers, including orders received through phone, email, or in-person conversations.
• Switch to customer view: Move between the administrative dashboard and the storefront's customer view to review the shopping experience or manage an order.
• Shop as a guest: View the store as a guest customer without logging in, useful for testing the storefront or handling a guest shopper's purchase.
• Search customer records: Find customer accounts using a name, email, company name, address, or phone number before placing an order.
• Send order invoices: Send customers an order invoice from the thank-you page after an order has been placed on their behalf.
• Use offline payments: Record orders with offline payment options for transactions arranged by phone or email.
• Set role-based access: Allow selected user roles to switch to customer accounts and place orders, so staff can handle assigned customer requests.

Best for

• WooCommerce stores handling phone orders
• Teams managing in-person customer purchases
• Store administrators testing the shopper experience