Custom Order Status

WooCommerce stores can use Custom Order Status to match order tracking to their own processes. Create labels for milestones such as quality checks, packaging, or shipment readiness, then assign them to orders through the admin dashboard. This gives staff a way to track work that does not fit the default order statuses.

Set rules to update statuses automatically when defined triggers occur, and send customers tailored email alerts when a custom status changes. You can choose which statuses customers can see and keep others for admin use. Custom statuses can also appear in WooCommerce reports, and hooks and filters let developers extend the plugin.

Features

• Create custom statuses: Define order status labels for your business processes, including steps such as quality checks, packaging, or shipment readiness.
• Assign statuses in admin: Manage and assign custom statuses to orders through the dashboard, giving store admins a place to track order progress.
• Automate status changes: Set rules that update order statuses when defined triggers occur, reducing the need for admins to change each status manually.
• Email customers on changes: Send tailored email alerts to customers when an order moves to a custom status, keeping them informed about its progress.
• Control status visibility: Choose which custom statuses customers can see and which remain visible only to the admin team for internal tracking.
• Include statuses in reports: Add custom statuses to WooCommerce sales and performance reports for order analysis that includes your tailored order stages.
• Extend with hooks and filters: Use the included hooks and filters to adapt plugin functionality to specific development needs.

Best for

• WooCommerce stores selling bespoke products
• Stores with custom order processing stages
• Agencies managing WooCommerce storefronts