Restrict Content Pro - Help Scout

When members need help with subscriptions or restricted content, support teams benefit from having membership details alongside their conversations. This plugin syncs Restrict Content Pro member data with Help Scout, including subscription details, so staff can refer to that information while handling a support request.

The connection lets a team manage support tickets related to the membership site within Help Scout. Teams can use a member’s membership level and history to tailor assistance, and site owners can provide premium or priority support options for paying members. It suits sites that use Restrict Content Pro and Help Scout as part of their member support workflow.

Features

• Help Scout connection: Connect a Restrict Content Pro membership site with Help Scout to manage member support communications in the help desk.
• Member data sync: Sync Restrict Content Pro member data with Help Scout so support staff can refer to member information while assisting them.
• Subscription details: Give support teams access to member subscription details in Help Scout when they are working through a support request.
• Tailored member support: Use a member’s membership level and history to provide assistance that fits their account and support needs.
• Priority support options: Offer premium or priority support channels to paying members as part of the support options on a membership site.

Best for

• Restrict Content Pro membership sites
• Teams using Help Scout for member support
• Sites offering priority support to paying members