Directorist - Live Chat

Visitors to a directory may have questions about listings or need help finding information. Directorist – Live Chat adds a direct messaging option to a directory site, so owners can respond during a visitor's session. This gives site owners a way to handle inquiries and provide personalized support within the directory experience.

The plugin works with the Directorist directory platform and provides a dashboard for managing multiple chat conversations. Chat windows can be customized to match a site's branding, and notifications alert owners to new messages. The chat interface adapts to mobile devices, giving visitors and site owners a way to communicate on phones as well as other devices.

Features

• Real-time messaging: Let visitors start live conversations on your directory site, so you can respond to questions and provide assistance while they browse.
• Directorist integration: Add chat functionality to a directory built with the Directorist platform, bringing visitor conversations into the directory experience.
• Multiple conversations: Manage several chat sessions from a single dashboard to keep visitor inquiries organized while responding to more than one person.
• Custom chat windows: Adjust the appearance of chat windows to match your website's branding and maintain a consistent look across the directory.
• New message alerts: Receive notifications when visitors send new messages, helping you keep track of incoming questions and requests.
• Mobile-responsive chat: Chat functionality adapts to mobile devices, allowing visitors and site owners to communicate using phones.
• Visitor tracking: Review visitor behavior through chat engagement to inform how you tailor support and marketing strategies.

Best for

• WordPress directory owners
• Directorist-powered listing sites
• Directory teams handling visitor inquiries