WordPress Support Using WhatsApp

Give visitors a direct way to contact your support team through WhatsApp from any page on your site. The support box can display one or several agents, with availability scheduled by day. This suits teams that want to route visitor inquiries to available staff and let people start a conversation through a familiar messaging app.

For WooCommerce stores, the plugin lets shoppers ask product-specific questions from product pages. You can also invite visitors to WhatsApp groups, customize the support box’s appearance, and review engagement with built-in analytics. Facebook and Google Analytics tracking options and GDPR settings are included for sites that want to track support activity and offer privacy controls.

Features

• Multiple support agents: Display one or several support agents in the WhatsApp box, giving visitors a choice of contacts for their inquiries.
• Day-based schedules: Set each agent's availability by day so visitors can see support contacts according to your team's schedule.
• Custom box appearance: Customize the look of the WhatsApp support box to suit the style of your WordPress site.
• Product questions: Let WooCommerce customers ask questions about a specific product directly from its product page.
• WhatsApp group invitations: Invite site visitors to join a WhatsApp group for community support or updates.
• Analytics and tracking: Review engagement with built-in analytics and tracking options for Facebook and Google Analytics.
• GDPR options: Use the plugin's GDPR options to provide privacy controls for visitors using the support box.

Best for

• WordPress sites offering WhatsApp support
• WooCommerce stores answering product questions
• Teams coordinating support across multiple agents