WooCommerce Customer Relationship Manager

Managing customer details, order information, and follow-ups in separate places can make it harder to respond to shoppers. This plugin brings those tasks together in the WooCommerce dashboard. Store teams can view and edit customer profiles, review order details and statuses, and add internal notes or tags to keep useful context alongside each customer record.

The plugin also supports customer segmentation using purchase history, behavior, or custom criteria. Retailers can send personalized emails and schedule follow-ups from the dashboard, with customer and order information available in the same workspace. It suits WooCommerce stores that want a single place to organize customer records, handle order-related questions, and plan customer communications.

Features

• Customer profiles: View and edit customer profiles to keep customer data current and support more informed interactions.
• Customer segmentation: Group customers by purchase history, behavior, or custom criteria to prepare targeted marketing communications.
• Email communication: Send personalized email campaigns and follow-up messages directly from the WooCommerce dashboard.
• Order history and status: Review customer order details and statuses in the dashboard when responding to order questions or support needs.
• Scheduled follow-ups: Schedule follow-up emails to keep customer communication organized without handling each message manually.
• Notes and tags: Add internal notes and tags to customer profiles to record context and help teams coordinate customer service.

Best for

• WooCommerce online retailers
• Store teams handling customer service
• Retailers organizing customer email follow-ups