MinervaKB Knowledge Base with Analytics

A knowledge base can give visitors a place to find answers without having to browse unrelated pages. MinervaKB lets you publish help articles, guides, FAQs, and tutorials in your WordPress site, then organize them with categories and tags. Visitors can search the content, and articles can include images, videos, and embedded files.

The built-in analytics dashboard tracks search queries, popular articles, and user engagement. Use these insights to spot topics visitors are looking for and see which articles they read, then shape your help content around those patterns. The plugin suits SaaS businesses, online stores, and service-based websites that need a searchable home for customer information.

Features

• Searchable articles: Create knowledge base articles with search functionality so visitors can look for relevant help content on your WordPress site.
• Built-in analytics: Review search queries, popular articles, and user engagement in the analytics dashboard to understand how visitors use your content.
• Article builder: Use the drag-and-drop article builder to create knowledge base content without needing technical expertise.
• Categories and tags: Organize articles with categories and tags, giving visitors a structured way to browse the knowledge base.
• Rich media content: Add images, videos, and embedded files to articles to provide help content in different formats.
• Responsive design: Present the knowledge base across desktop and mobile screens, so visitors can access its content on different devices.

Best for

• SaaS businesses publishing customer guides
• Online stores organizing product help
• Service websites with searchable FAQs