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KnowBase – A Helpdesk & bbPress WordPress Theme

v2.1Unlimited sites

KnowBase – A Helpdesk & bbPress WordPress Theme is designed for businesses and organizations building online support and knowledge-sharing sites.

Product facts

Version
2.1
Released
14 August 2026
Type
Theme
Licence
GPL
Included in
Every plan, or $3.99 on its own

Overview

KnowBase gives support teams a WordPress theme for organizing help content and community discussions. Its layouts are suited to knowledge base articles, FAQs, documentation, and helpdesk information. Native bbPress compatibility lets you add forum or bulletin board capabilities to the site, giving visitors a place to discuss topics alongside the support resources.

You can customize the site’s layouts, colors, fonts, and widgets through the theme’s settings and supported page builders, Elementor and Gutenberg. The theme includes color scheme options, Google Web Fonts, and custom widgets for displaying content and supporting navigation. Its responsive layout is designed to adapt across devices, making it a fit for organizations that want a support portal accessible on different screen sizes.

Features

  • bbPress forum support: Native bbPress compatibility lets you add a forum or bulletin board to a WordPress helpdesk or knowledge base site.
  • Knowledge base layouts: Layouts are designed for support articles, FAQs, and documentation, helping organizations arrange reference material for visitors.
  • Elementor and Gutenberg: The theme supports Elementor and Gutenberg for customizing page layouts with either of these page-building tools.
  • Custom color schemes: Choose from color scheme options to adjust the site's appearance and align it with your organization's visual style.
  • Google Web Fonts: Select from Google Web Fonts to set typography for site content, including support information and forum pages.
  • Custom widgets: Included widgets let you display useful content and support site navigation across your helpdesk and knowledge base pages.

Best for

  • Businesses creating online customer support portals
  • Organizations publishing knowledge base articles and FAQs
  • Communities using bbPress discussion forums

Changelog

Version 2.1

  • New Automatic Elementor setup.
  • New Better import.
  • Fixed Admin panel translation.
  • Fixed Dimension settings (theme.json).
  • Improved Redux Framework inclusion inside the theme_setup function.
  • Improved Language/translation file updated.

FAQ

Is KnowBase – A Helpdesk & bbPress WordPress Theme free?

The code of KnowBase – A Helpdesk & bbPress WordPress Theme is licensed under the GPL, so anyone may use, change and share it. GPL 247 is a paid service: a plan or a purchase of KnowBase – A Helpdesk & bbPress WordPress Theme gives you the download and its updates. The developer's own support, licence key and online services are not included.

Which version of KnowBase – A Helpdesk & bbPress WordPress Theme is this?

Version 2.1, released 14 August 2026. New versions appear here when the developer publishes them.

How do I update KnowBase – A Helpdesk & bbPress WordPress Theme?

Install GPL 247 Updater on your site and paste your key from My Account. It installs new versions of KnowBase – A Helpdesk & bbPress WordPress Theme for you.