Starfish Reviews (Premium)

The plugin gives businesses a structured way to collect customer feedback from their website. A review funnel asks visitors about their experience, then routes them based on their response. Satisfied customers can be directed to platforms such as Google, Trustpilot, or Facebook, while dissatisfied customers can provide feedback privately.

Starfish Reviews (Premium) also lets site owners display reviews and manage review invitations. Businesses can schedule follow-up prompts after a purchase or service, and tailor funnel pathways to their brand and customer journey. It suits businesses, store owners, and marketers who want to manage review collection from a WordPress site.

Features

• Customizable review funnels: Create review pathways that direct satisfied customers to public review platforms and offer dissatisfied customers a way to leave private feedback.
• Multiple review platforms: Guide customers to leave reviews on platforms including Google, Trustpilot, and Facebook.
• On-site review display: Display customer reviews on your website so visitors can read feedback while browsing your site.
• Scheduled review prompts: Schedule follow-up requests after a purchase or service to invite customers to share their feedback.
• Funnel and review icons: Show response icons on pages featuring funnels, testimonials, or review collections, helping visitors identify available options.

Best for

• Local businesses collecting customer reviews
• Online stores seeking post-purchase feedback
• Marketers managing review funnels