Hotel Booking Payment Request

Managing booking payments can involve reminders, follow-ups, and different payment arrangements. This add-on lets administrators send payment requests manually or schedule reminders for outstanding balances before check-in. Requests can cover a deposit, a fixed amount, or a percentage of the booking cost, giving property teams options for handling different payment needs.

Guests can use a checkout page on the property website to pay through supported gateways and view booking details and payment history. Administrators can send or resend requests from a booking edit screen, copy a unique payment link, and review records of requests and payments linked to each booking. The add-on supports automatic and manual booking confirmations.

Features

• Balance payment reminders: Schedule emails requesting the remaining balance a set number of days before check-in, so guests receive a reminder ahead of arrival.
• Manual payment requests: Send or resend a payment request from the booking edit screen, or copy its unique payment link to share through another communication channel.
• Custom email templates: Personalize payment request emails with branded content and dynamic tags or macros for booking details and other messages.
• On-site guest checkout: Guests can pay on the property website through supported payment gateways and view their booking details and payment history.
• Payment request records: Review automatic logs of payment requests and received payments linked to individual bookings for payment tracking.
• Flexible payment amounts: Request a deposit, a fixed amount, or a percentage of the booking cost for individual payment arrangements.
• Admin payment notifications: Configure payment update notifications for multiple administrators to keep the relevant team members informed.

Best for

• Hotels using MotoPress Hotel Booking
• Property managers handling guest payments
• Hospitality teams tracking booking balances