Appointment Booking Twilio SMS

Managing appointments involves keeping clients informed about confirmations, changes, payments, and upcoming visits. Appointment Booking Twilio SMS automates these messages through Twilio, so businesses can send clients updates without having to handle each text manually. It supports reminders scheduled before or after an appointment, with timing set to suit the business’s communication needs.

The plugin can send SMS notifications to clients, website admins, staff, or phone numbers added manually. Message templates can be edited and personalized with tags for details such as customer names and appointments. International phone number formats, sender options, SMS logs, and a test feature help businesses manage and check their messaging within the appointment booking setup.

Features

• Appointment notifications: Automatically text clients about appointment confirmations, cancellations, payment completions, and reminders through the connected Twilio messaging setup.
• Scheduled reminders: Choose when SMS messages are sent before or after an appointment, with timing set in hours or days.
• Staff and admin alerts: Send SMS notifications to website admins, staff, and phone numbers added manually, as well as to clients.
• Editable message templates: Customize SMS content and use automated tags to include details such as customer names and appointment information.
• International phone formats: Offer clients a list of country codes for entering phone numbers in international formats during the booking process.
• Sender number choices: Select from a verified Twilio number, Twilio-issued numbers, Messaging Service SIDs, or shortcode options.
• SMS logs and testing: Review sent, successful, and failed message records, and test the SMS setup before sending messages to recipients.

Best for

• Businesses using MotoPress Appointment Booking
• Appointment-based service providers
• Teams that need SMS booking updates